Ondra AI Privacy Policy

Last Updated: September 10, 2025

Introduction

Trey Stapleton LLC, doing business as Ondra AI (“Ondra AI,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use our Services, including our first product, CarolynAssist.

Information We Collect

We may collect the following types of information:

  • Information you provide: Contact details, business information, account credentials, and payment details.

  • Usage data: Call logs, voicemail recordings, text/SMS interactions, and integration data (e.g., Calendly, Google, Zapier).

  • Technical data: Device type, IP address, browser information, and system activity.

How We Use Information

We use collected information to:

  • Deliver and maintain the Services.

  • Provide customer support and troubleshoot issues.

  • Improve existing features and develop new ones.

  • Comply with legal obligations and enforce our Terms of Service.

Sharing of Information

We may share information with:

  • Service providers who support our operations (e.g., hosting platforms, payment processors).

  • Integration partners you choose to connect with (e.g., Google, Zapier, Calendly).

  • Legal authorities when required to comply with applicable law or valid legal requests.

We do not sell your personal information.

Data Retention

We retain data as long as necessary to provide the Services, comply with our legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

  • Access the personal information we hold about you.

  • Correct inaccuracies in your data.

  • Request deletion of your information.

To exercise these rights, contact us at privacy@ondraai.com.

Security

We implement reasonable safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or disclosure.

Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates

We may update this Privacy Policy from time to time. Continued use of the Services after updates indicates your acceptance of the revised policy.

Contact Us

For privacy inquiries, please contact us at:
privacy@ondraai.com